Our mission is to provide our guests with the easiest check-in process. Next to our face-to-face check-in service at the reception you will have the option to check-in at our 24h terminal as well as via mobile. You can decide which of the three possibilities will fit your needs. Please note, you are asked to present your ID or passport during check-in process. As we want our guests to have a pleasant stay, we abolished unnecessary time at the checkout. Therefore we ask our guests for payment right at the check-in.
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Whether its our homepage or booking hotline. You will always receive the best prices through our own channels
Your check-in options
The Reception is currently closed.
Please use the online check-in or the terminal in the lobby.
We offer our guests an additional 24h check-in via our terminal. No matter what time you arrive, you can check-in easy and quick with our provided terminals. You will only need your ID or passport, booking name or booking number (with reservation) and also a valid debit/credit card for paying. We do accept EC, Visa, Mastercard and Amex. Please note: a payment in cash is only possible at the reception. If you don't have a reservation you can also check in by the terminal, if we have rooms avaiable.
No matter where you are, with our flexible mobile check-in via mobile phone you will save a lot time.
Together with the security company BURG-WÄCHTER we developed an innovative PIN locking system for each bedroom. You will receive your 8 digit pin via email or sms from one of our receptionists at the different locations. This pin will be your hotel access code even after our reception hours. An additional card or key is not necessary anymore. If you select this kind of check in, please contact our reception.